Frequently Asked Questions
QUESTION: Safe for hardwood floors?
A: Yes! Use the towel sleeve attachment—steam then wipe dry.
QUESTION: Can I add vinegar or cleaners?
A: No need! Steam alone sanitizes. Adding chemicals voids the warranty.
QUESTION: How often to descale?
A: Use the measuring cup with distilled water monthly for best performance.
QUESTION: Works on clothing stains?
A: Yes! Pre-treat with steam before washing—removes wine, oil, and mud.
